Shipping and Delivery
SHIPPING AND DELIVERY
At Generous Apparel, we strive to get you wearing your GA gear as soon as possible. Currently, we print to order most items on our website and our turnaround time is 3-7 business days plus shipping.
For items that are regularly stocked, our turnaround is 3 working days. Sometimes orders (can and do) go out in 2 days, but this depends on the volume of orders on any particular day.
If you are in a major city or centre in Australia, shipping should take 2-4 business days. Regional areas this could be 3-6 business days.
Currently we do not ship overseas.
How do I know when my product has shipping?
You will receive an email from us when your product is printed and has been sent. This email will include a tracking number and where you can track your package.
What if the item you have ordered is out of stock?
Popular items are normally in stock, however, with so many item/colour/size variations items do go out of stock.
If your item is out of stock, you will be notified as soon as possible.
If an item you have ordered is out of stock, this can add 2-4 days to an order.
If you have not received your order within 14 business days, please contact us at firstname.lastname@example.org and we will endeavour to track your purchase and do all we can to keep you a happy GA customer.